Refer Someone

Refer a participant in minutes

Whether you're a family member, support coordinator or other provider, starting a referral is simple. Tell us a little and we'll take it from there.

Why refer to Helping Hands?

Personalised care

Carefully matched support workers and customised, goal-focused care plans.

Specialised nursing

Complex medical support including wound, tracheostomy and catheter care.

Quick onboarding

Typical onboarding in 5–10 days, with emergency onboarding available.

Transparent reporting

Detailed progress notes and regular goal reviews — clear communication throughout.

How referrals work

1

Submit the form

Share the participant's details and the supports they're after.

2

We'll be in touch

Our team reviews the referral and contacts you within one business day.

3

Meet & match

We meet the participant, confirm goals and match the right supports.

Prefer to talk it through?

07 3067 2487

    Please choose your option

    Select the type of referral to show the right fields below. Fields marked * are required.

    Your details

    Alternate contactOptional

    A second person we can contact about this referral, such as a support coordinator or agency contact.

    Participant consent

    We can only act on a referral once the participant or their nominee has consented to it.

    Participant details

    Participant addressOptional
    Carer or nomineeOptional

    Support services required

    Select services *

    Support preferencesOptional
    Needs & plan informationOptional

    Helpful if you have it to hand. If not, we’ll collect it when we call you.

    Supporting documentOptional

    Aged Care Referral

    We offer Aged Care Home Care Services in partnership with Trilogy Care. Please complete the initial information below:

    Your details

    Who are you referring?

    We treat all information confidentially and in line with the NDIS Code of Conduct.